INSTRUCTIONS

STEP 1

Once the appointment is agreed, you will receive a link on your email containing information about the visit; at the appointed time, by clicking on the START VISIT button you can connect to start the shopping session.

email_visita_mod.jpg

The following screen will allow you, with a click on “Start your call”, to access the video streaming system.

elio-faq-1.b.png

Your contact will be confirmed and by clicking on JOIN THE CALL the shopping session will start.

IMPORTANT

At the beginning of the session, some systems may ask you to authorize the use of the microphone, speakers and possibly webcam for privacy reasons; in any case, during the connection, it is always possible to enable or disable the microphone and webcam.

bandyer_mod.jpg

STEP 2

At the end of the shopping session you will receive the link to proceed with the payment via email.

elio-faq-2.png

elio-faq-2b_mod.jpg

Payment will be made via nexi gateway which allows the use of the most modern and secure electronic payment systems.

elio-faq-2c.png