Elio S.r.l. (Company **or Elio), P.I. 02758300186, with registered office in Filighera (PV), Via Gui n. 21, iowns the ELIO platform (Platform**), screen developments, interactions, interactive functions, associated services, design, script and graphics created by its developers who implement ELIO remote sales mode.
This mode occurs through the contact established between the remote customer (User), the store (Shop) and the Personal Fashion Assistant (PFA) external.
The ELIO sales method allows the User to "enter" into the real store through PFA employees of the Shop or external PFA professionals.
The PFAs, equipped with smart glasses, "accompany" the customer in face-to-face video-audio streaming, allowing them to live a similar shopping experience and with the same procedures and phases of real presence.
These General Conditions of Use govern the services offered on the Platform and its extensions that can be accessed from smartphones, personal computers and tablets. Access to the Platform, the use of any service present in it or the services offered by Elio implies having read, understood and accepted these General Conditions of Use.
Through the use of the Service, the User and the Shop establish a direct contractual relationship concerning the purchase experience booked by the User, while the Company is excluded from this contractual relationship, acting exclusively as a provider of a service to facilitate the contact between the parties.
In order to use the Service, the User undertakes to:
The Company, carrying out exclusively the technical activity of the Platform and the related communication and marketing services, in compliance with the provisions of current legislation, is not part of the contract established between the Shop or the PFA and the Users and does not assume any responsibility. o obligation that is not expressly provided for in these General Conditions of Use.
The Company assumes no responsibility:
In any case, the Company is not liable for direct or indirect damages suffered by anyone and in particular for:
By accepting the terms contained in these General Conditions of Use, the User agrees to hold Elio harmless from any claim or claim for damages from third parties arising from or in any way related to the unlawful use or otherwise in violation of these Terms General Use, including any liability or expense arising from claims, losses, damages (actual and consequential), legal proceedings, lawsuits, legal disputes, costs and compensation of any kind and nature, which may result from the violation of even one of the conditions contained in these General Conditions of Use, of legal obligations or the rights of third parties.
The User agrees to indemnify and indemnify Elio from any claim or request, including legal fees, made by third parties and caused or resulting from the violation of these General Conditions of Use or the violation of any law or third party right.
The graphic material, the logos, the page headers, the buttons of the icons, the characters and the service marks included or made available through any of Elio are trademarks or distinctive signs of Elio. Elio brands and distinctive signs cannot be used in connection with products or services other than Elio, in such a way as to generate confusion among customers or in any way that could denigrate or discredit Elio.
All other trademarks not owned by Elio that appear on the Elio portal are the property of their respective owners, which may or may not be connected, connected to Elio or sponsored by Elio.
The Platform, available for Android, iOS and Windows operating systems, is automatically updated in order to adapt, improve and further develop the service, including the availability of bug fixes, patches, advanced features, plug-ins and new versions, as well as for comply with any legal requirements.
The Elio Service may occasionally be suspended or limited to allow for repairs, maintenance, or the introduction of new activities or services.
For any dispute regarding the interpretation and / or execution of this contract, Italian law is applied and the Milan court is elected as the competent court.
These General Conditions of Use may be updated and / or modified at the discretion of Elio.
The terms and conditions as modified will be published on the Platform and will take effect on the date of such publication.
Users are therefore constantly invited to view the General Conditions of Use to use the Service
These General Conditions of Use were updated in November 2019.
Pursuant to and for the purposes of articles. 1341 and 1342 c.c. the User declares to have read and specifically approved the clauses of the following articles:
OBLIGATIONS OF THE USER;
APPLICABLE LAW AND JURISDICTION;